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 Dixie Mud Motor Service 
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MMT Addict

Joined: Mon Jul 30, 2012 7:40 pm
Posts: 596
Post Dixie Mud Motor Service
Thank you Ben for excellent service !!

My Dixie mud motor was a custom build consisting of a Honda GX390 on an aluminum 23 frame. I wanted a pull start high performance engine. Works awesome.

I’m trying to increase performance under load but the little Honda just can’t give anymore power. Ben offered an upgrade and all the assistance I needed.

Dixie Mud motors is a great company. I’m looking forward to a new 35 Dixie.


Thu Oct 04, 2012 3:26 pm
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MMT Member

Joined: Tue Oct 02, 2012 10:22 am
Posts: 8
Post Re: Dixie Mud Motor Service
I agree 100%! Great motor! Great company! A+ customer service!


Sat Oct 06, 2012 6:36 pm
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MMT Pro Member

Joined: Wed May 13, 2009 6:48 pm
Posts: 63
Post Re: Dixie Mud Motor Service
im glad someone can get ahold of them, been trying for weeks


Mon Oct 08, 2012 2:23 pm
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MMT Member

Joined: Tue Oct 02, 2012 10:22 am
Posts: 8
Post Re: Dixie Mud Motor Service
call them in the morning during the week.


Tue Oct 09, 2012 4:43 am
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MMT Member

Joined: Mon Sep 24, 2012 7:58 pm
Posts: 8
Post Re: Dixie Mud Motor Service
Your full of shit! I've got 8 calls into those guys in 2 weeks not one call back.... That's good customer service, not so much.


Wed Oct 10, 2012 12:45 am
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Joined: Tue Aug 07, 2012 5:01 am
Posts: 62
Post Re: Dixie Mud Motor Service


Wed Oct 10, 2012 5:28 am
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MMT Member

Joined: Mon Sep 24, 2012 7:58 pm
Posts: 8
Post Re: Dixie Mud Motor Service
I'm not trying to knock the guys business at all. The motors do look pretty sweet and probably perform well also from the videos I've watched. As a small business owner my self my customers are my livelihood I set aside time each day to make contact with potential customers and customers who I'm currently servicing. It's as simple as that.... Good customer attention and no bill shit go along way. Taking 2-3days or a week to get back with people will cause the well to dry up real quick. Word of mouth is a deadly thing especially with the Internet these days.

Ill give Ben another shot because I'd love to take a few motors off his hands and I like the product he is presenting.


Wed Oct 10, 2012 6:48 pm
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MMT Pro Member

Joined: Tue Aug 07, 2012 5:01 am
Posts: 62
Post Re: Dixie Mud Motor Service
Thewrench - I owned a small business and understand first hand that most small business owners as not prepared for success when they start out. There comes a day when tough decisions need to be made as they come to grips with the fact they cannot do it all. Ben seems to have hit that wall. It is a good problem to have, but a big problem if not handled effectively. As of this week, Ben appears to have handed off his phone to concentrate on the backlog. At least he seems to know there is a problem and has taken steps, time will tell if he can make the transition.


Thu Oct 11, 2012 5:23 am
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MMT 1000 Club

Joined: Sun Aug 28, 2011 4:27 pm
Posts: 1194
Location: Utah
Post Re: Dixie Mud Motor Service
Try calling the dealer for your area.Ben cant do it all thats what the dealer are for.

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Fri Oct 12, 2012 7:56 am
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