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It is currently Tue Jun 24, 2025 5:25 pm
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[ 9 posts ] |
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rudyeng
MMT Addict
Joined: Mon Jul 30, 2012 7:40 pm Posts: 596
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 Dixie Mud Motor Service
Thank you Ben for excellent service !!
My Dixie mud motor was a custom build consisting of a Honda GX390 on an aluminum 23 frame. I wanted a pull start high performance engine. Works awesome.
I’m trying to increase performance under load but the little Honda just can’t give anymore power. Ben offered an upgrade and all the assistance I needed. Dixie Mud motors is a great company. I’m looking forward to a new 35 Dixie.
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Thu Oct 04, 2012 3:26 pm |
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GBOMAX
MMT Member
Joined: Tue Oct 02, 2012 10:22 am Posts: 8
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 Re: Dixie Mud Motor Service
I agree 100%! Great motor! Great company! A+ customer service!
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Sat Oct 06, 2012 6:36 pm |
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Quack Wacker NC
MMT Pro Member
Joined: Wed May 13, 2009 6:48 pm Posts: 63
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 Re: Dixie Mud Motor Service
im glad someone can get ahold of them, been trying for weeks
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Mon Oct 08, 2012 2:23 pm |
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GBOMAX
MMT Member
Joined: Tue Oct 02, 2012 10:22 am Posts: 8
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 Re: Dixie Mud Motor Service
call them in the morning during the week.
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Tue Oct 09, 2012 4:43 am |
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Thewrench
MMT Member
Joined: Mon Sep 24, 2012 7:58 pm Posts: 8
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 Re: Dixie Mud Motor Service
Your full of shit! I've got 8 calls into those guys in 2 weeks not one call back.... That's good customer service, not so much.
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Wed Oct 10, 2012 12:45 am |
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Ender
MMT Pro Member
Joined: Tue Aug 07, 2012 5:01 am Posts: 62
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 Re: Dixie Mud Motor Service
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Wed Oct 10, 2012 5:28 am |
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Thewrench
MMT Member
Joined: Mon Sep 24, 2012 7:58 pm Posts: 8
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 Re: Dixie Mud Motor Service
I'm not trying to knock the guys business at all. The motors do look pretty sweet and probably perform well also from the videos I've watched. As a small business owner my self my customers are my livelihood I set aside time each day to make contact with potential customers and customers who I'm currently servicing. It's as simple as that.... Good customer attention and no bill shit go along way. Taking 2-3days or a week to get back with people will cause the well to dry up real quick. Word of mouth is a deadly thing especially with the Internet these days.
Ill give Ben another shot because I'd love to take a few motors off his hands and I like the product he is presenting.
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Wed Oct 10, 2012 6:48 pm |
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Ender
MMT Pro Member
Joined: Tue Aug 07, 2012 5:01 am Posts: 62
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 Re: Dixie Mud Motor Service
Thewrench - I owned a small business and understand first hand that most small business owners as not prepared for success when they start out. There comes a day when tough decisions need to be made as they come to grips with the fact they cannot do it all. Ben seems to have hit that wall. It is a good problem to have, but a big problem if not handled effectively. As of this week, Ben appears to have handed off his phone to concentrate on the backlog. At least he seems to know there is a problem and has taken steps, time will tell if he can make the transition.
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Thu Oct 11, 2012 5:23 am |
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mud slinger 69
MMT 1000 Club
Joined: Sun Aug 28, 2011 4:27 pm Posts: 1194 Location: Utah
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 Re: Dixie Mud Motor Service
Try calling the dealer for your area.Ben cant do it all thats what the dealer are for.
_________________ We ant just mormons and polyganists we got rednecks too
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Fri Oct 12, 2012 7:56 am |
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