Has anybody had any bad experience dealing with Gator-Tail outboards directly?

Never

The fact that I can get the owner on the phone frequently says allot.

They've always treated me right...

I don't run GT but I do t think I've ever heard a bad thing about the sales & service. My bro n law just went by and placed an order for a full rig. He said they were cool.

Not a GTR owner myself but have always heard really good things about them.

Cant say much bad about em.

They always took care of me (since 2009) when I had an issue that required their attention. That's how you create brand locality.

Ordered my motor directly from them and the shipping company bent the rock guard. They had a new rock guard to my door in a few days with matching camo and told me how to straighten out the other one and said to keep it as spare.

Thanks for all the quick responses. I have one on order from them now and waiting on it any day.

Absolutely top notch customer service!! As stated above, when you can get Kyle on the phone and he gives you his attention as well as bubba and Hoyt that says something. You won't regret your purchase.

Just give them a call, they will take care of you!

No problems sent me many warranty parts no hassels

I just ordered mine, and I have called a lot and always have good conversations.

all the good threads about anyone having GT CS trouble go - poof.jpg

after feelings get hurt

I've seen bubba catch a attitude with sombody but other than that everybody else is cool

always have had good customer service from them

They had a few hiccups a while back, but since they hired this guy everything is going great now!

Bubba, Hoyt, Top notch guys. Meet them at millers. Okeechobee thinks alot of them!!!!!

I went up there to their shop on a day they was closed. One or two people was working in there shop and they took the time to show me around . To me that tell me a lot about their service.

The service is so great I went in a few years back ask Kyle about a boat. That dude just gave me the boat no charge...... All because I knew DDM

you'll find good and bad about them, just like anyone other brand out there

I've seen a couple threads in the past where people weren't happy, but on this site, you won't hear it often, and if you do, it's likely to never be seen or heard from again. Also, there's only one bad review of PD cs, and no good reviews of MB cs, and no one actually needing cs from godevil.
You likely won't be disappointed with them or their motors, but to say they've never had bad cs or won't means you've consumed enough kool-aid, and you'll be fine.

The Koolaid is powerful!!

I just called to order a 3 blade prop and asked what I was putting it on (MB) Oh we can't sell you one sorry. Well fuck you lady why does that matter.

You have to give GD a s/n for parts

Just saying

Glad MB sells parts to anyone. I emailed awhile back to get a price on a new gtr with no return email or call.

They can get fucked

Call them back Schmitt and try again

Get a buddies s/n and order a part