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darrel from meraux
MMT Addict
Joined: Wed Feb 18, 2009 9:31 pm Posts: 584 Location: Meraux, LA
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 mb cust serv sux!
iv been trying to contact micah for about a week now and boy is this some bs. I can even talk to someone about a part much less buy one. Iv got the mikuni carb and evt intake w evy exhaust and my air filter that is about 4'' long had melted from touching the muffler. Anyone know where to buy a short maby 2'' air filter like mb sells? I need a rain cover too but im really gettin pissed trying to deal through mb. what kinda options are yall using for rain covers?
Thought about it and theres alot of good mb dealers here so instead of the topic stating "mb cust serv sux" it should state " getting in touch with micah sux" sorry if i offended anyone here.
_________________ 17x54 custom CC with stage 3 GTR.
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Tue Sep 21, 2010 3:20 pm |
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Team Camo
MMT Sponsor
Joined: Thu Oct 01, 2009 4:49 pm Posts: 8536 Location: Bridge City, TX
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 Re: mb cust serv sux!
Ever think about dealin with a MB dealer a lil closer? Try givin Keith a call @ SETX Performance, or Andy @ Boat Dr. I bet one of em could fix ya up.
_________________ 1846 GTB & 35 GTR Team Gator-Tail
Killer Kallz & ANGLE PORT dealer (409) 720-8949
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Tue Sep 21, 2010 3:27 pm |
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Machine
MMT Pro Member
Joined: Thu Jan 29, 2009 7:27 pm Posts: 273 Location: Malvern, Ar
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 Re: mb cust serv sux!
_________________ 1554 excel- custom MB sport totin a stage II generac temporarily 20XRD Bullet- 300X Merc
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Tue Sep 21, 2010 3:32 pm |
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DuckHunterF250
MMT 1000 Club
Joined: Tue Jun 29, 2010 8:32 pm Posts: 1801 Location: atlanta texas
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 Re: mb cust serv sux!
dealer is gonna be your best bet. i dont even call up there anymore my dealer gets it done and done pretty quick usually
_________________ 1854 DeadFowl custom boat 35 GTR "The bitterness of poor quality remains long after the sweetness of low price is forgotten."
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Tue Sep 21, 2010 5:14 pm |
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saveontaxes
MMT Pro Member
Joined: Sat Aug 29, 2009 10:16 am Posts: 400
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 Re: mb cust serv sux!
I think Micha is busy working on the new engines people ordered , and are behind on. That is probably a little more important than an air filter. Now, maybe if you just purchased a MB 7000 and dropped 10k, he may stop and talk to you. Lets see, EVT intake, EVT exhaust, Mikuni carb, Briggs engine, That fukin MB customer service, they suck Do you often call Ronald McDonald to order a McChicken?? Try a tape measure and K&N.com
_________________ Gator Trax 1854 ran over by drunk driver!! ( boat less)
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Tue Sep 21, 2010 5:51 pm |
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JIMMY W
MMT 1000 Club
Joined: Tue Jan 13, 2009 8:02 pm Posts: 4534 Location: South Louisiana
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 Re: mb cust serv sux!
_________________ 17/54 GT EXTREME Center Console, Huntdeck w/ GTR 35
Hoyt Mods and some other goodies
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Tue Sep 21, 2010 6:22 pm |
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cb5331
MMT Super Elite Member
Joined: Fri Dec 18, 2009 8:10 pm Posts: 16915 Location: Rowlett, TX
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 Re: mb cust serv sux!
Seriously though, why would you spend a week trying to get something so simple as an air filter? There is a thousand other places to get one from. As others stated try unifilter, s&b, or k&n websites. Just order one that is the way you want it. Could have already had one... And saveon is kinda right. Them boys got better thangs to do than find an air filter for a customer who spent all their money somewhere else. Is that right? No, but its probably the truth. Did you try to call Mike or Robert and see if they could get a lower profile filter for you? Or have a recommendation on where to find one? I will say, I've never had any trouble getting in contact with someone at PD 
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Tue Sep 21, 2010 6:36 pm |
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duckbill
MMT Pro Member
Joined: Tue Mar 31, 2009 9:40 am Posts: 238 Location: Dallas, Texas
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 Re: mb cust serv sux!
Good customer service is all about treating every issue/question just as important as the next. Although an air filter doesn't seem like a big deal, the guy wanted to talk to someone from mud buddy about trying to get the right air filter for his motor, and mud buddy didn't step up to the plate.
_________________ 1644 Go-Devil 2008 23 GDSD
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Tue Sep 21, 2010 7:19 pm |
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chops3131
MMT 1000 Club
Joined: Sun Oct 04, 2009 4:34 pm Posts: 1182 Location: Beaumont TX
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 Re: mb cust serv sux!
Here is a link to buy the K&N off my site: http://www.setxperformance.com/KN-Filter-006.htmHope that helps
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Tue Sep 21, 2010 7:30 pm |
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rebbeer
MMT Pro Member
Joined: Thu Feb 05, 2009 7:39 pm Posts: 417 Location: Lafayette, LA
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 Re: mb cust serv sux!
_________________ 35 hp CDI MB HD Sport pushing a 17'6" Uncle J custom bateau
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Tue Sep 21, 2010 7:53 pm |
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rob_rides_03
MMT Pro Member
Joined: Tue Oct 13, 2009 3:31 pm Posts: 202 Location: NJ
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 Re: mb cust serv sux!
IDK, everytime I've called mud buddy I got Justin on the phone and haven't had a problem once. Got parts ordered and questions answered each time.
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Tue Sep 21, 2010 8:08 pm |
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Machine
MMT Pro Member
Joined: Thu Jan 29, 2009 7:27 pm Posts: 273 Location: Malvern, Ar
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 Re: mb cust serv sux!
justin does seem to be a good dude to deal with.
_________________ 1554 excel- custom MB sport totin a stage II generac temporarily 20XRD Bullet- 300X Merc
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Tue Sep 21, 2010 8:59 pm |
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DeathMetalDukk
MMT 1000 Club
Joined: Sat Jun 27, 2009 11:50 pm Posts: 3777 Location: Knotts Island, North Carolina.
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 Re: mb cust serv sux!
Try Chops' link for Setx, he gets shit done. Buying a 35GTR from him right now. 
_________________ Put yer face in the myrtles.
35 GTR chasing a 1650 Polarkrap.
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Tue Sep 21, 2010 10:36 pm |
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darrel from meraux
MMT Addict
Joined: Wed Feb 18, 2009 9:31 pm Posts: 584 Location: Meraux, LA
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 Re: mb cust serv sux!
_________________ 17x54 custom CC with stage 3 GTR.
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Tue Sep 21, 2010 10:41 pm |
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darrel from meraux
MMT Addict
Joined: Wed Feb 18, 2009 9:31 pm Posts: 584 Location: Meraux, LA
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 Re: mb cust serv sux!
_________________ 17x54 custom CC with stage 3 GTR.
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Tue Sep 21, 2010 10:53 pm |
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darrel from meraux
MMT Addict
Joined: Wed Feb 18, 2009 9:31 pm Posts: 584 Location: Meraux, LA
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 Re: mb cust serv sux!
_________________ 17x54 custom CC with stage 3 GTR.
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Tue Sep 21, 2010 10:56 pm |
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dpd
MMT Addict
Joined: Thu May 07, 2009 10:25 am Posts: 714 Location: Thibodaux, LA
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 Re: mb cust serv sux!
For what its worth Darrel, I have been told by several including Chops here who is a sponsor and sells many various items, he is not a great fan of the metal rainguard because they have either had problems with it pinching and cutting the prefilter, or the metal guard just falls off. Other than that rainguard, I don't know of any hood that you can attach unless you fab one on yourself.
I must say, I give my prefilter a shot of silicone every so often and its all good. I got caught in a rainstorm the worst I have ever seen on Labor Day Weekend. I had to take shelter on the porch of a houseboat for 1 1/2 hours before I could see it wouldn't let up. My auto bilge pump probably kickled on three times. My motor fired right up, and I continued to run thru a ridiculous thunderstorm, and motor did not even give me a hiccup. Just keep it silicone treated.
I carry a small ziploc bag and bungee cord that will slip right over the filter for trailering or sitting at a camp overnight or whatever as a safety precaution.
_________________ 16 x 48 Blanchard Bateau / 40 PD FPR Eat,Sleep, Fish, Hunt. Repeat.
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Wed Sep 22, 2010 7:24 am |
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darrel from meraux
MMT Addict
Joined: Wed Feb 18, 2009 9:31 pm Posts: 584 Location: Meraux, LA
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 Re: mb cust serv sux!
_________________ 17x54 custom CC with stage 3 GTR.
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Wed Sep 22, 2010 9:41 am |
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dpd
MMT Addict
Joined: Thu May 07, 2009 10:25 am Posts: 714 Location: Thibodaux, LA
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 Re: mb cust serv sux!
The thought of the prefilter only used to bother me, but trust me. It got put to the test with the last rainstorm I went thru. It was the mother of all rain events. Everybody else is using the prefilter only and you really don't hear too much about filter/water problems.
IF you keep it out overnight just put a ziploc on it with a bungee and tigheten it up. I trailer it down the road sometimes and it stays on. Tons of people hunt in the rain with no problem so I think you might be worrying a little too much.
The rainguard Mudbuddy puts out looks likek it would do the trick if we knew it would stay put. I think something like that could be fabbed up with a secruing strap or something if youhave a little ingenuity.
_________________ 16 x 48 Blanchard Bateau / 40 PD FPR Eat,Sleep, Fish, Hunt. Repeat.
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Wed Sep 22, 2010 10:27 am |
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POKER1
MMT Elite Member
Joined: Tue Jan 13, 2009 8:02 pm Posts: 6243 Location: Bossier City
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 Re: mb cust serv sux!
I went through one that same weekend down south. My rig was on the trailer witht the motor trimmed up and we went through a good 1/2 hours or so flooding rain. After it stopped I went out and cranked the motor and ran it. Was worried that at the angle it was sitting water would have ran right down into the carb. Never had a issue though. I keep a ziplock handy too but it dont work if you dont put it on. The problem with calling BPS is that no one can answer your questions (motor or shipping related) except the couple folks who are always busy building motors and cant answer the phone. Its understandable that they are busy now. But there should be a competent person to talk to when ever you call. And they wont return your call either. The person that orders the .10 cent forking washer is just as important and the person that ordered than 7000 IMO...... 
_________________ 18x48 Charles Leonard / 36PD
"I do think there is a Squatch in these woods"!!!!!
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Wed Sep 22, 2010 10:36 am |
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fowl habbit
MMT 1000 Club
Joined: Sat Jan 16, 2010 1:52 pm Posts: 1130 Location: THE ONE AND ONLY BUFFALO COUNTY
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 Re: mb cust serv sux!
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Wed Sep 22, 2010 11:46 am |
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grrifles
MMT Pro Member
Joined: Mon Jan 19, 2009 3:10 pm Posts: 72
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 Re: mb cust serv sux!
That is why there are dealers. Do you call up chevy factory when you need a part for you truck.
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Wed Sep 22, 2010 3:01 pm |
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Machine
MMT Pro Member
Joined: Thu Jan 29, 2009 7:27 pm Posts: 273 Location: Malvern, Ar
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 Re: mb cust serv sux!
if the chevy factory had a website with all the parts listed and online or by phone ordering I bet some would.
_________________ 1554 excel- custom MB sport totin a stage II generac temporarily 20XRD Bullet- 300X Merc
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Wed Sep 22, 2010 3:06 pm |
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darrel from meraux
MMT Addict
Joined: Wed Feb 18, 2009 9:31 pm Posts: 584 Location: Meraux, LA
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 Re: mb cust serv sux!
_________________ 17x54 custom CC with stage 3 GTR.
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Wed Sep 22, 2010 3:26 pm |
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Team Camo
MMT Sponsor
Joined: Thu Oct 01, 2009 4:49 pm Posts: 8536 Location: Bridge City, TX
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 Re: mb cust serv sux!
_________________ 1846 GTB & 35 GTR Team Gator-Tail
Killer Kallz & ANGLE PORT dealer (409) 720-8949
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Wed Sep 22, 2010 4:35 pm |
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POKER1
MMT Elite Member
Joined: Tue Jan 13, 2009 8:02 pm Posts: 6243 Location: Bossier City
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 Re: mb cust serv sux!
_________________ 18x48 Charles Leonard / 36PD
"I do think there is a Squatch in these woods"!!!!!
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Wed Sep 22, 2010 7:01 pm |
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saveontaxes
MMT Pro Member
Joined: Sat Aug 29, 2009 10:16 am Posts: 400
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 Re: mb cust serv sux!
_________________ Gator Trax 1854 ran over by drunk driver!! ( boat less)
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Wed Sep 22, 2010 8:10 pm |
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